Community Banker Press Release

NatWest has introduced a new role in response to the changing ways
our customers’ bank with us. Community Bankers will work in local
communities recently affected by branch closures. As part of their
role, they will provide customers with personal assistance in
accessing the right banking options for their needs across a range of
channels.

Gregory Couch has been appointed as NatWest Community Banker
for the Brecon region. Through a partnership with the local police
and trading standards Gregory will be based in Brecon, Builth Wells,
Hay-on- Wye and Ystrad Mynach.

Commenting on his new role, Greg said: “I’m excited to have the
opportunity to develop a strong relationship with our customers in
Powys, helping to ensure that NatWest remains an important part of
its many thriving communities. The impact of technological changes
on the way people bank with us has been dramatic but we’re also
aware that not everyone is comfortable with these changes’’.
“In my role as Community Banker, I’m looking forward to hosting
regular events at local venues to help educate customers on being
financially fit, training them on the different ways to bank in a digital
world and how they can protect themselves from fraudsters.”