Welsh Water have shown their support for Brecon Dementia Friendly Community and hosted a Dementia Friends Session for members of their senior management team. The session was delivered by Rhiannon Davies, Chair of Brecon Dementia Friendly Community, on Friday, 13 March 2015. Twelve staff attended, from Brecon and Cardiff offices; all have now become Dementia Friends. Sarah Falder, Head of Affordability said “The Dementia Friends Session had such a resounding effect on everyone. We are still talking about it!”
Julia Cherrett, Managing Director of Dwr Cymru Customer Services said “Learning more about Dementia Friends has helped Welsh Water understand how we can support customers and their families affected by dementia to access our services, and how Dementia Friends can also help colleagues in the company who are experiencing dementia in their own families and friends."
Welsh Water has made a commitment to take the initiative forward and will be holding further awareness sessions for their wider team and also nominating staff to train as ‘Dementia Champions’.